Terms of Service
Last updated: August 2026 · Applies to: RenoRoofingCo.com
Using this site means you agree to what's on this page. We've kept it in plain language, because terms you can't read aren't terms you agreed to.
We are not a roofing contractor
This is the most important sentence on the page, so it gets its own section:
Reno Roofers does not perform roofing work of any kind. We don't inspect roofs, we don't repair them, we don't replace them, we don't tear them off, we don't employ crews, we don't pull permits, and we hold no contractor's license — because we don't do contracting work.
We are an independent publisher and a referral service. When roofing work happens, it happens under a contract between you and a licensed roofing contractor. We are not a party to that contract, not a guarantor of it, and not responsible for the work performed under it.
What this site is
RenoRoofingCo.com is an education-first resource for homeowners in Reno, Sparks, Carson City, and the rest of the Truckee Meadows. We publish guides on roofing costs, materials, the replacement process, Washoe County permitting, and local requirements like WUI fire ratings and wind performance.
We also offer two optional things:
- A roof walkthrough that produces an instant, personalized estimate of what your project is likely to cost.
- A free referral service that connects homeowners who ask for it with licensed local roofing contractors.
Both are free to homeowners. We never charge you anything, ever, for either one.
The estimate is an estimate, not a quote
The report the walkthrough gives you is informational only. It is a calculation from the answers you typed in — your stated square footage, roof type, pitch, and age — using published Reno-area price ranges.
- It is not a quote, not a bid, not an offer, and not a promise that anyone will do the work at that price.
- It's only as accurate as what you told us. If your square footage is off, the number is off.
- It can't see what a person on a ladder would see: layers underneath, deck rot, flashing condition, ventilation problems, structural issues, or what your specific HOA or fire district requires.
- Real prices move with material costs, labor availability, and the season.
A real number requires a real roofer on your actual roof. We say this in the report itself, and we mean it there too.
The referral service
If you complete the walkthrough and give consent, here's exactly what happens:
- Your request goes to up to 3 roofing companies serving your area. Each represents to us that it holds an active Nevada State Contractors Board C-15 or C-15a license and carries the insurance Nevada requires.
- They contact you directly, using the phone number and email you gave.
- You are never obligated to accept a bid, take a call, sign anything, or explain yourself. Walking away costs you nothing.
- Contacting you depends on the consent you gave at the contact step, and you can revoke it at any time — reply STOP to a text, click unsubscribe in an email, tell a caller to stop, or email privacy@renoroofingco.com.
What we don't promise:
- That a contractor will be available, in your area, or interested in your project. Some projects are too small, too far, too soon, or too far out.
- That anyone will call you within any particular time, or at all.
- Any price, any range, any discount, or that a referred bid will beat one you find yourself.
- Anything about workmanship, schedule, professionalism, warranty honoring, or cleanup. We refer; we don't supervise.
Vetting the contractor is your job — here's how to do it
We check that a contractor represents an active license before we work with them, but licenses lapse, businesses change hands, and a license says nothing about whether a crew is good. Before you sign anything or pay a deposit:
- Verify the license yourself at the Nevada State Contractors Board (nscb.nv.gov). It's free, it takes a minute, and it shows the classification, status, and any disciplinary history. A C-15 or C-15a is the roofing classification.
- Confirm the license number on the contract matches the one you looked up — not just the company name.
- Ask for a certificate of insurance (general liability and workers' compensation) sent directly from the insurer or agent.
- Get it in writing — scope, materials by brand and product line, tear-off vs. overlay, underlayment, ventilation, permit responsibility, cleanup, warranty terms, and payment schedule.
- Be careful with large up-front deposits, and with anyone pressuring you to decide today.
You are responsible for choosing, vetting, contracting with, and paying your contractor. That's your decision to make, and we're not in the room for it.
How we get paid
Plainly, in the same words we use everywhere else on the site:
RenoRoofingCo.com is an independent homeowner resource. If you request a quote or call, we may connect you with a licensed local roofing contractor and may be compensated for that referral. We never charge homeowners.
Contractors pay us for the introduction — either per referral or per call. That's the entire business model. What it does not buy: our editorial content. No contractor pays to be named in an article, sees our copy before you do, or has any influence over our price ranges or recommendations. If that ever stopped being true, the site would stop being worth reading, and we'd have nothing left to sell.
Our Privacy Policy explains what this means for your data, including your right to opt out of the sharing entirely.
Photos you send us
If you upload or email photos of your home, you keep ownership of them. You give us permission to store them, use them to prepare your estimate, and pass them to the contractors we refer you to — that's what they're for. We won't use your photos in marketing or publish them anywhere without asking you first. Don't send photos you don't have the right to share, and don't include people, license plates, or anything private in the frame.
If you're thinking about doing it yourself
Some of our content is written for homeowners who plan to do part or all of the work themselves. We write it seriously, with real steps and real materials lists, because a bad DIY guide is worse than none.
Read this part anyway.
Roofing is one of the genuinely dangerous jobs a homeowner can take on. Falls are the leading cause of death in construction, and a residential roof is where most of them start. On top of the fall risk: heat exhaustion on a 100°F Reno afternoon on a black roof, power lines at the eave, a nail gun that will drive a fastener through your hand faster than you can flinch, a tear-off dumpster's worth of debris, and the specific Reno problem of an afternoon Zephyr gust arriving while you're holding a 4-foot sheet of underlayment on a 7/12 pitch.
Our content will tell you honestly where a job crosses from "doable" into "hire this out" — steep pitch, multiple existing layers, structural or deck rot, WUI fire-rating requirements, anything involving a manufacturer warranty that requires certified installation. We flag those moments because they're real, not to sell you something.
But understand the limits of what we can do from here: we have never seen your roof. We don't know your pitch for certain, your deck condition, your ladder, your body, your experience, or the weather on the day you go up. No article, no difficulty score, and no disclaimer makes a steep roof safe.
So: if you climb up there, that's your decision, made with your own judgment about your own risk, and you accept that risk yourself. We're not liable for what happens — and, more to the point, we'd rather you came down fine. If any part of it feels beyond you, it probably is. There's no prize for the DIY route.
Everything here is general information
Our articles are researched general information about roofing in the Reno area — not professional, engineering, legal, insurance, or code advice for your specific building. Prices, permit fees, code requirements, and fire-district rules change, and they vary by jurisdiction and by property. Before you act on anything that matters, confirm it with a licensed contractor, Washoe County Building & Safety or your city's building department, your insurer, or the Nevada State Contractors Board.
Using the site honestly
Please:
- Submit the walkthrough only for a real roofing need, at a property you own or are authorized to represent, with your own accurate contact information.
- Don't submit anyone else's information without their permission.
- Don't scrape the site wholesale, submit fake or automated requests, probe our forms, attempt to access other people's records, or interfere with the site's operation.
- Don't use the site to harvest contractor information for your own marketing.
We can refuse or remove any submission and block access for anyone doing these things.
Our content
The articles, tables, cost data, graphics, and design on this site belong to RenoRoofingCo.com. Quote from us or link to us freely — a short excerpt with attribution and a link is welcome and encouraged. Don't republish whole pages, mirror the site, or present our work as your own. "Reno Roofers" and the RenoRoofingCo.com wordmark are ours.
Links to other sites
We link to contractor boards, building departments, manufacturers, and standards bodies because they're useful. We don't control those sites and aren't responsible for their content, accuracy, or privacy practices.
No warranties
The site, the walkthrough, the estimate, and the referral service are provided "as is" and "as available." We work hard to keep figures current and we tell you on the page when something needs local verification, but we don't warrant that every price, fee, code detail, or contractor representation is accurate, complete, or current for your situation. We don't warrant that the site will be uninterrupted or error-free. To the fullest extent Nevada law allows, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of liability
To the fullest extent Nevada law allows:
- We are not liable for indirect, incidental, consequential, special, or punitive damages, or for lost profits or lost data, arising from the site or the referral service.
- We are not liable for the acts or omissions of any contractor — their work, their pricing, their schedule, their conduct, or their compliance — or for any agreement you enter into with them.
- We are not liable for injury or damage arising from work you or anyone else performs, including any DIY work informed by our content.
- Our total liability to you for any and all claims relating to this site or the referral service is capped at $100.
Nothing here limits liability that can't legally be limited, including for fraud or willful misconduct. Some jurisdictions don't allow certain exclusions, so parts of this section may not apply to you.
Governing law and disputes
These terms are governed by the laws of the State of Nevada, without regard to conflict-of-laws rules. Any dispute we can't settle informally belongs in the state or federal courts serving Washoe County, Nevada, and we each consent to that jurisdiction.
Start with an email, though. Nearly everything is fixable that way, and we'd rather fix it than argue about it.
Changes to these terms
We may update these terms. When we do, the date at the top changes, and continuing to use the site after that means you accept the update. If a change materially affects the referral service or your rights, we'll flag it where the decision gets made, not just here.
Severability and the whole agreement
If any part of these terms is unenforceable, the rest stays in force. These terms, together with our Privacy Policy, are the entire agreement between you and Reno Roofers about your use of the site. Not enforcing something once doesn't waive our right to enforce it later.
Questions: hello@renoroofingco.com. Privacy requests: privacy@renoroofingco.com or the Do Not Sell or Share page. See also our Privacy Policy and About page.